Marketing and Selling Skills (Sales Skills) Retail
Our Sales Training Program equips the participants with:
Detailed knowledge of the product
Detailed knowledge of the competitor’s product
Knowledge of the market place for these products
The sales team is encouraged to sell from the heart by being authentic to the customers’ concerns, needs and practices thus making them more competitive and innovative in their sales approach. This programme also aims at training sales people to actively listen since more than the right product, closing technique or presentation tools, listening is the key to higher sales. It hones the skills to :
- Interpret customer’s ideas
- Identify non-verbal communication of the customer
This module conceived by Campus and Beyond motivates sales personnel to express themselves in a retail sales environment and do their best with what they know, that day.
The purpose of our Retail Sales Programme is to help sales personnel realize their potential in a realistic, truthful and meaningful way, precisely how each can perform better. It does this by connecting them with the objectives of the company within the framework of their own need to succeed and be recognized.